Come Visit
We offer in-store styling, piercings, permanent jewelry, and more!
FAQ'S
What are the domestic shipping fees and delivery timeline?
Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.
Shipping Rates & Delivery
Standard Shipping Under $75
- Cost: $5.75
- Delivery Time: 5-7 Business Days
Standard Shipping Over $75
- Cost: Free
- Delivery Time: 5-7 Business Days
2-Day Shipping
- Cost: $12.00
- Delivery Time: 2 Business Days
Arrival time is an estimate and unfortunately, cannot be guaranteed. Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday. Due to possible credit card verification, your order may be subject to a delayed shipping date.
What is the return policy?
RETURNS:
Items purchased from BURDLIFE are eligible for return within 7 days of purchase. Discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
EXCHANGES:
Items purchased from BURDLIFE may be exchanged within the first 30 days after purchase. Customer may exchange their item for another piece of equal or lesser value - if an item of lesser value is selected, the remainder of the value will be issued on a store credit gift card.
RETURN & EXCHANGE CONDITIONS: Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. We make sure to only send the jewelry pieces that are in their best condition. To be eligible for an exchange or return, we only accept those items that are in the same condition as sent to you. In the case of us receiving an item damaged or signs of used, we will not refund the money.
-Solid gold pieces, permanent jewelry, & flatback earrings are FINAL SALE
DAMAGES/QUALITY CONCERNS :
If you receive an item that is damaged, please contact customer service immediately. In the case of tarnishing, falling stones, etc. within the first year of purchase, BURDLIFE will exchange for the same merchandise. If that style is discontinued or out of stock, an item of equal value may be selected.
*Please note: We do not offer any returns on international orders at this time.
WARRANTY & QUALITY GUARANTEE
All Burd Life jewelry is crafted with care using 18k gold-filled or sterling silver materials. Our pieces are water-resistant, hypoallergenic, and tarnish-resistant, designed for everyday wear.
If you experience any quality-related issues within one year of your purchase, please reach out to us at myorder@burdlife.com. Our team will be happy to review the issue, verify the quality concern, and do everything we can to make it right.
*Please Note:
Solid gold pieces are final sale. For safety and sanitation purposes, jewelry that has been worn in piercings or exposed to bodily fluids (including blood or excessive sweat) cannot be returned or exchanged.